Commitment to Privacy
Musicians Network Center ("MNC"), along with its related entities including Ihai Productions. ("Ihai"), is dedicated to handling personal information in compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.
In this Privacy Policy, "MNC," "we," "us," and "our" refer collectively to Ihai Productions., while "you" refers to any individual whose personal information we collect.
This Privacy Policy covers all personal information we collect or receive, whether online or offline. This includes details such as your name, profile information, skills, images (including photos and other visuals), work history, location, and any other personal data gathered through our websites, official social media pages (such as Facebook, Twitter, Instagram, LinkedIn), email communications, or when managing relationships with stakeholders, sponsors, licensees, and licensors.
We recognize that you value your privacy, and we take our responsibility to protect your personal information seriously. This policy explains how we collect, use, share, and protect your personal information when you use the MNC website(s), mobile app(s), and any related features or services offered by MNC (together, the "Service"), or otherwise interact with us.
Please note this policy does not apply to companies or individuals outside of MNC's ownership or control.
By accessing or using our Service, you acknowledge and agree to the practices described in this Privacy Policy.
We may update this Privacy Policy at any time by posting changes on the Service. For significant updates, we will provide notice via our announcements or other communication channels so you can review the changes. If you disagree with any updates, you may choose to close your account. Continued use of the Service after notification of changes will be considered acceptance of the updated policy.
About MNC & Ihai Productions LLC
MNC (Musicians Network Center is an American Private company that operates a number of businesses in the music, retail and media industries.
The Musicians Network Center (MNC) the home base for linking musicians worldwide.
The Musicians Network Center™ is becoming the largest online communication network for musicians, the home base for connecting musicians world-wide.
Musicians Network Center™ is an Internet web base publication catered to supporting musicians and music faculties alike. This is a great way for musicians to be found, be seen, be heard, and be known. A great tool for musicians to meet and connect with inspired musicians in and throughout the music community/industry.
From our unique advantage points, Musicians Network Center™ set its sight on giving musicians the ability to seek out a new way to find artist in formation, musicians profile presentation and reliable resources for live music and entertainment, encouraging musicians to achieve independent success.
Definitions
Personal Information
Refers to any data that can be linked to an individual and used to identify them. This includes your personal data. However, information that has been anonymized or aggregated so that it cannot identify a specific person, either alone or combined with other data, is not considered personal information.
Processing
Means any action or series of actions performed on personal information, whether done automatically or manually. This includes collecting, recording, organizing, structuring, storing, modifying, retrieving, using, sharing, distributing, combining, restricting, deleting, or destroying that information.
Related Entity
Refers to any parent company or subsidiary of Ihai Productions LLC, or MNC., as well as any business, corporation, partnership, LLC, or other organization where MNC., Ihai Productions LLC, or their parent or subsidiary owns a significant direct or indirect interest.
Collection
We gather personal information that is reasonably necessary to conduct our business, understand and address the needs of our users, subscribers, and customers, and deliver our services to them. Additionally, we may collect information to handle administrative tasks related to these services, such as billing, contract management with you or third parties, and maintaining relationships with users, members, subscribers, and other business contacts. We also collect personal information to manage and support our relationships with shareholders. Shareholders and other visitors to our website(s) may have the option to sign up for alerts or communicate with us through various channels.
How and Why, We Collect and Use Your Personal Information
How We Collect Information
We collect personal information through various methods, including:
- When you provide it directly to us, whether in person, by phone, or in writing (including electronic communications and our communication tools);
- When you access or use the Service, where we automatically record information sent from your computer, mobile device, or other devices;
- From third parties such as our related companies, service providers, operators of connected websites and apps, and advertising partners;
How We Use Your Personal Information
The main reason we collect, use, and store your personal information is to provide you with a personalized, safe, and efficient experience when using our Service. By using the Service, you agree that we may collect, use, store, and share your personal information for purposes including, but not limited to:
- Operating the Service, generating content, and providing customer support and billing;
- Running, assessing, and improving our business and related companies, including creating new products and services, managing communications, optimizing the content you see, and analyzing our digital platforms;
- Providing the services you request and responding to your inquiries;
- Allowing users to identify each other by showing personal information to other users and visitors;
- Handling accounting, billing, audits, reconciliation, and collections;
- Conducting surveys to assess user satisfaction and Service usage;
- Generating statistical data about the Service;
- Detecting and preventing unlawful acts or violations of our Terms, Privacy Policy, or other policies;
- Protecting our rights, property, and safety, as well as those of our employees, users, and others, including fraud prevention and credit risk reduction;
- Enforcing our Terms, Privacy Policy, and other policies;
- Verifying information accuracy, including through third-party checks;
- Combining your personal information with data from third parties for the above purposes;
- Contacting you or allowing related companies to reach you via calls, mail, texts, or email;
- Aggregating or anonymizing your personal information so it can no longer identify you;
- Managing fees, resolving disputes, and identifying and fixing problems;
- Notifying you about Service updates and related company services;
- Providing you or related companies with general, targeted, or personalized marketing, advertising, and promotional communications based on your preferences, and measuring the effectiveness of such campaigns.
Automated Systems and Decision-Making
We also use automated systems and decision-making tools to:
- Enhance your experience by delivering personalized content, recommendations, and features;
- Customize and measure the performance of emails, push notifications, and in-app messages;
- Administer contests, sweepstakes, and other promotions;
- Profile users based on the data you provide, your interactions with the Service, and third-party information. This profiling helps group users into segments with similar interests so we and our related companies can serve personalized content and ads;
- Associate your activity across devices and accounts under a single user ID to provide a seamless experience across platforms;
- Deliver targeted marketing for MNC products both within and outside the Service and track campaign effectiveness. When you see our ads on third-party sites or apps, we or our ad partners may collect information your browser or app provides (like IP address, referral URL, browser type, timestamp), including whether an ad click resulted in a purchase. For details on data collected by these third parties and opting out, please refer to their privacy policies.
Advertising is more effective when shown to users likely interested in the product or service. Therefore, we and our related companies may use information you share with us (such as music links, profile info, your interactions, and general location) to select ads that are more relevant to you. We may also base ads on the content you view, search, or listen to.
When we work with third-party ad services, they may collect information like cookies and device identifiers to match users with audience segments and deliver targeted ads based on your device activity, interests, and location.
Information We Collect
To provide you with access to and use of our Service, and for the purposes outlined in this Privacy Policy, we may collect the following types of personal information:
- Your name, user IDs, passwords, phone numbers (including mobile), email address, physical address, and other contact details;
- Payment details such as credit card or bank account information;
- Records and content from any communications you have with us or others, including through the Service's messaging tools;
- Activity-based data from your interactions with the Service. We may use technologies like JavaScript to track clicks, drags, hover actions, response times, errors, and how long you stay on certain pages;
- Any personal information you share on discussion forums, through correspondence, in your profile, during disputes, or from linking or sharing via other social media platforms, services, or websites;
- Where permitted by law, we may collect additional personal details from third parties, including demographic or navigation data and credit check information;
- Information we may request to verify your identity or investigate suspected violations of our Terms, Privacy Policy, or other policies (e.g., government-issued ID or answers to verification questions);
- Data generated from your interactions with the Service, including device identifiers, device type, geolocation, connection data, page view statistics, traffic patterns, mobile network info, access time and date, referring websites, operating system and browser type, advertising interactions, IP address, and standard server log data;
- Information collected through cookies. For more details, see the "Use of Cookies" section below.
Your Profile Information
You may voluntarily choose to add more details to your public profile on MNC, such as:
- Your full name
- A username (which can be your real name or a stage/professional name)
- Your city and country of residence
- A profile photo, header image, or avatar
- Information describing your role or identity (e.g., musician and instruments played, industry professional, etc.)
- Links to your personal websites and social media accounts
- Your gender, if you wish to share it
This profile information will be displayed publicly on your MNC profile within the website and on application. It can be seen by anyone using the Service and may also be featured by us to highlight how the Service works and showcase the type of content available.
Unless you've created and registered an account, this information will not be personally connected to you.
We will not collect or process sensitive personal data—such as information revealing your race or ethnicity, political views, religious or philosophical beliefs, or trade union membership—unless you've chosen to include that information in your profile.
Likewise, we will not process data related to your genetics, biometric identifiers, health, or sexual orientation unless you have explicitly consented to share that information.
Security
We take the protection of your information seriously. To prevent unauthorized access, use, or disclosure, we have implemented appropriate physical, electronic, and administrative safeguards to help keep your personal data safe and secure.
Your Rights and Choices Regarding Your Personal Information
You have the right to request confirmation from MNC about whether we are processing your personal information. If we are, you can ask to access that data along with the following details:
- The purpose for which your data is being used;
- The types of personal data being processed;
- The parties your data has been or may be shared with; and
- How long we expect to retain your data, if that information is available.
You also have the right to opt out of having your personal information used for direct marketing. To do so, simply let us know in writing at the email address provided below.
Opting Out
You can choose to withdraw your consent for us to collect, use, store, or share your personal information as described in this Privacy Policy. However, doing so may limit or prevent your ability to use the Service or certain features that rely on that information.
Please note that withdrawing your consent will not affect any data processing that took place before your request.
If you no longer wish to receive marketing, advertising, or promotional messages from us, you can opt out at any time by contacting us in writing at support@mnc.com.
Sharing Your Information with Third Parties
In addition to what's already outlined, you agree that we may share your personal information with the following parties:
- To enforce our Terms and Conditions, this Privacy Policy, or any other policies;
- To comply with applicable laws, government requests, regulatory requirements, or legally binding court orders;
- To respond to or resolve claims involving the rights of others;
- To protect the rights, property, or safety of any individual;
- With our directors, employees, contractors, professional advisors, and related companies;
- With third-party service providers who help us operate the Service, such as IT support, marketing consultants, fraud investigators, or payment processors;
- With third parties you specifically request or give us permission to share your information with;
- With credit reporting agencies, especially in cases of missed payments, defaults, or other account issues;
- With a company we plan to merge with or be acquired by—provided that the new organization agrees to follow this Privacy Policy.
Embedded Content from Third-Party Sites
Some articles or pages on our site may contain embedded content, such as videos, images, or articles. When you interact with embedded content, it behaves just as if you visited the original third-party website directly.
These external sites may collect information about you, use cookies, include third-party tracking tools, and monitor how you interact with their content—especially if you're logged into an account on their platform.
If you choose to share or link to YouTube content through our Service, you acknowledge that you are using YouTube's API and, by doing so, you agree to comply with the Google Privacy Policy and the Google Security Settings.
Use of Cookies
We, or third-party service providers acting on our behalf, may use cookies, pixel tags, flash cookies, and other forms of local storage through your browser or apps ("Cookies"). A Cookie is a small data file stored on your device. Depending on whether it's a session or persistent cookie, it may remain until you close your browser or until it expires—typically within 7 to 30 days, depending on your settings.
Cookies help us deliver our services by identifying you as a user, remembering your preferences, customizing your experience, measuring the effectiveness of our services and marketing efforts, analyzing how you interact with the Service, and enhancing security.
Cookies can collect personal data, and any information collected this way is subject to this Privacy Policy. You can disable cookies in your browser settings, but doing so may limit your ability to access certain features of our Service.
You may also encounter third-party cookies on parts of the Service we don't manage, such as user-generated content or embedded pages. We are not responsible for the use of those cookies.
Additionally, the Service may include links to third-party websites or applications ("Linked Sites")—which may also use cookies and collect personal data. We are not responsible for these external sites and recommend reviewing their privacy policies before providing any personal information.
No Spam, Spyware, or Spoofing
You are strictly prohibited from using the Service to engage in spam, phishing, spoofing, or similar malicious activities—whether directed at us or other users.
You must not send, upload, or distribute spam, viruses, illegal content, or any material that violates our Terms of Service or this Privacy Policy through the Service or its communication tools.
Additionally, you are not allowed to use or share another user's personal information without their explicit written consent.
We (or a third-party service we work with) may monitor and filter messages to detect and block spam, malware, phishing attempts, and other harmful or prohibited content.
If you encounter spam, spyware, or spoofing on our platform, please report it to us at support@mnc.com.
Accessing and Updating Your Personal Information
To keep your account secure, it's essential to use a strong, unique password made up of letters, numbers, and special characters—and never share your password with anyone. If your password or personal data is shared or exposed to a third party, you may be held responsible for any actions taken under your account, including those that are legally binding. If you believe your account or password has been compromised, you should notify us right away and change your password immediately.
You have the right to correct any inaccurate personal information without unnecessary delay.
You can review and update most of your personal information by logging into your account. It is your responsibility to keep this information accurate and current. If you need our help to make changes, we may require proof of identity before making any updates on your behalf.
You also have the right to request a copy of the personal data you've provided to us in a commonly used, machine-readable format.
Storage and Security of Your Information
Your personal information is stored and processed on servers operated by our hosting provider, which may be located in various countries around the world. By using our Service, you agree to the transfer, storage, and retention of your information on these servers, regardless of their geographic location.
To help protect your data, we've partnered with a third-party provider that implements technical and security safeguards. While these measures are designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or alteration of your information, no system can guarantee complete protection.
Account Closure
If you ask us, we will close your Service account(s) as soon as reasonably possible.
We may also close, deactivate, or terminate accounts that are inactive or have been used in violation of our Terms and Conditions, Privacy Policy, or other applicable policies.
In cases of non-payment of membership fees or other owed amounts, we may restrict or disable your login access while keeping your account profile and directory information (including business card posts or similar listings) active and visible on the Service. This allows others to view your information, but you will not be able to access or manage your account until outstanding fees are resolved.
Generally, personal information from closed, terminated, or deactivated accounts will remain on the Service. However, login access will be disabled promptly after the account is closed, terminated, deactivated, or suspended for non-payment, preventing you and others from accessing the account.
Where permitted by law, we may retain your personal information for as long as we consider necessary even after your account is closed, terminated, deactivated, or access is restricted. This includes situations where we need to comply with legal obligations, collect fees owed to us, resolve disputes, prevent fraud or illegal activities, or enforce our Terms and Conditions or Privacy Policy.
Right to Restrict Processing
You have the right to request that the processing of your Personal Information be limited in certain situations, such as:
- When your personal data is no longer needed for the reasons, it was originally collected;
- If you believe the Personal Information is inaccurate; or
- If you oppose the processing of your Personal Information.
Sharing Information with Social Media
We may provide features that let you share public parts of the Service on third-party platforms like Google Plus, Twitter, LinkedIn, Facebook, and other social media sites.
United States Privacy Laws
MNC operates from the United States. By submitting your information, you agree to have your data processed within the United States.
Users in California
This section outlines the rights that California consumers may have under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, if those laws apply to you or to us. Some of these rights may also be mentioned in other parts of this Privacy Policy but are included here specifically in relation to the CCPA.
According to the CCPA, California consumers are granted the following rights:
- Access: Businesses that collect a consumer's personal information must inform the consumer, at or before the time of collection, about the types of personal data being collected and the purposes for which it will be used. Upon a verified request from the consumer, the business must disclose and provide the personal information it has collected about that consumer.
- Deletion: Businesses must delete the personal information they have collected about a consumer and instruct their service providers to do the same, upon a verified consumer request, except in certain limited situations.
- Anti-Discrimination: Businesses are prohibited from discriminating against consumers who exercise their rights under the CCPA. However, businesses may charge different prices or offer different levels of goods or services if the differences are reasonably related to the value the consumer's data provides. They may also offer financial incentives for the collection, sale, or deletion of personal data, but only with the consumer's prior opt-in consent.
- Opt-Out and Website Requirements: Businesses that sell consumers' personal information must notify consumers of this practice and inform them of their right to opt out. If applicable, businesses must include a "Do Not Sell My Personal Information" link on their website homepage that directs consumers to a page where they can opt out of the sale of their data.
If you live in California and want to exercise your CCPA rights, please email us at support@mnc.com. Include the specific right you wish to exercise in the subject line (for example, "CCPA Opt-Out") and provide your mailing address and state of residence.
Children
Our websites are not intended for children. By accessing our website(s) or using our services, you confirm that you are either of legal age in your state or province, or that you are of legal age and have given permission for any minor dependents to use the website.
We do not knowingly collect personal information from children under 13 years old. If you are a parent or guardian and believe your child has shared personal information with us, please contact us. If we learn that we have collected personal data from children under 13 without parental consent, we will promptly delete that information from our systems.
Right to Erasure
If you have given us consent to process your personal information, you have the right to withdraw that consent at any time. However, even if you withdraw consent, we may still process your data when required or allowed by law, or to protect our legal rights and fulfill regulatory obligations.
To request the exercise of any of these rights related to your personal information, please contact us using the details provided below.
You have the right to have your personal data deleted without unnecessary delay, though this may affect your ability to continue using our services.
We are required to erase your personal data promptly in the following cases:
- When the data is no longer needed for the original purpose, it was collected;
- When you withdraw your consent;
- When required to comply with legal obligations.
Upon your request, we will also take reasonable steps to delete any personal data you have made public or shared with third parties.
How Changes Are Made to This Privacy Policy
We may update this Privacy Policy occasionally, with or without notifying you. We encourage you to check our website regularly to stay informed about any updates. For significant changes, we try to notify you, for example, by posting a notice on our website. This Privacy Policy may be available in multiple languages, but if there's any conflict between the English version and a translated version, the English version will take precedence.
Payments
We process payments using Stripe. During payment processing, certain information, such as the purchase amount and billing details, will be shared with Stripe to facilitate and support the transaction.
For more information, please refer to Stripe's Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to file a complaint, please reach out to us at support@mnc.com.